Call 828.245.0095 or 800.218.CARE (2273)
South Carolina Residents call: (864) 457-9100

 HOSPICE of RUTHERFORD COUNTY

NONDISCRIMINATION INFORMATION

Hospice of Rutherford County (HORC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  HORC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Hospice of Rutherford County provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

            Hospice of Rutherford County provides free language services to people whose primary language is not English, such as:

    • Qualified interpreters
    • Information written in other languages

 If you need these services, contact our home care manager or hospice house manager at 828-245-0095. If you believe that HORC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax, or email:

Hospice of Rutherford County

ATTN: Kim Helms RN/ Compliance Officer

374 Hudlow Road, Forest City, NC 28043

Phone: 828-245-0095  Fax: 828-245-5389

khelms@hospiceofrutherford.org.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Español (Spanish)

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Tiếng Việt (Vietnamese) 

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

한국어 (Korean)

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Français (French):

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

 العربية (Arabic)

  828-245-0095-1إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم

(NC 711 or 735-2962; SC 711 or 800-735-8583- 1ھﺎﺗﻒ اﻟﺼﻢ واﻟﺒﻜﻢ

ગુજરાતી (Gujarati)

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-828-245-0095

(TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Hmoob (Hmong)

LUS CEEV:  Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau  1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).  

Русский (Russian)

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).  

Deutsch (German)

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-828-245-0095 ((TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Tagalog (Tagalog – Filipino):

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).  

ខ្មែរ (Cambodian)

ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).  

unD (Karen):

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1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

日本語 (Japanese)  

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-828-245-0095 まで、お電話にてご連絡ください。(TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

हिंदी (Hindi)

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-828-245-0095- पर कॉल करें।

(TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Italiano (Italian)

ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica

gratuiti.  Chiamare il numero 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

Português (Portuguese)

ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 1-828-245-0095 (TTY-NC:

 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

ខ្មែរ (Cambodian)

្របយ័ត៖  េបើសិនអកនិយ ែខរ, េសជំនួយែផក េយមិនគិតឈ ល គឺចនសំប់បំេរអក។  ចូរ ទូរស័ព 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583)។

Українська (Ukrainian)

УВАГА!  Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної

служби мовної підтримки.  Телефонуйте за номером 1-828-245-0095 (телетайп: (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).

λληνικά (Greek)

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι

οποίες παρέχονται δωρεάν. Καλέστε 1-828-245-0095 (TTY-NC: 711 or 1-800-735-2962 or SC: 711 or 1-800-735-8583).